Privacy Policy

At Gavrivo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or place an order through our website.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

• Full name

• Phone number

• Email address

• Delivery address

• Billing information

• Order details

• Information you provide when contacting our customer support

We only collect information that is reasonably necessary to process your orders and provide you with a better shopping experience.

How We Use Your Information

Your information may be used to:

• Process and deliver your orders

• Confirm your order through phone, SMS, or email

• Provide customer support

• Process returns or exchanges

• Improve our products, website, and services

• Send promotional offers or updates when you have chosen to receive them

• Prevent fraudulent or unauthorized transactions

Payment Information

Gavrivo does not unnecessarily store sensitive payment information. Payment details may be processed securely through our payment service providers.

For Cash on Delivery orders, we use the information you provide to verify and deliver your order.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as delivery and logistics partners, only when required to process and deliver your order or provide our services.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and provide a better shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links or integrations with third-party services. Their privacy practices are governed by their own policies, and Gavrivo is not responsible for the privacy practices of external websites.

Children's Privacy

Our website is not intended to knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements. Any updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Gavrivo through the contact information provided on our website.